Electronic Brake Control Module Errors Continue to Plague General Motors
General Motors Corporation, founded in 1908, is the largest American automobile manufacturer. Their integrity, perseverance, and commitment to dominating the automotive industry has established brand loyalty across the globe. However, General Motors’ most popular trucks, the Chevrolet Silverado and the GMC Sierra, have been plagued with recall issues as of late.
In early February of 2020, General Motors was forced to recall over 148,000 trucks due to faulty braking mechanisms previously installed. This would be the second recall in the last few months as General Motors called back nearly 464,000 Chevrolet Silverado, Cadillac CT6, and GMC Sierra vehicles in late December of 2019. These models were plagued with issues regarding software errors. Frustrated consumers will learn that General Motors were unable to fix the problems in the initial recall and have issued a secondary recall in hopes of fixing the system errors for good.
A system defect found in the Electronic Brake Control Modules (EBCM) would deactivate both the Electronic Stability Control (ECS) and Anti-lock Brake System (ABS) within vehicles. These issues could be triggered if the truck is stationary and is started remotely through the Onstar mobile app. Furthermore, if drivers wait five or minutes before starting the vehicle, the system errors have a high rate of occurring. Both of these actions would cause the car to warn drivers through illumination of the “Service Brake Assist,” “Service ESC,” and “Brake System Failure” lights. However, there have been instances where the warning lights failed to illuminate the ESC and ABS malfunction warning lights, causing drivers to be unaware that these safety features were disabled.
General Motors has endangered their consumers through failure of compliance with Federal Motor Vehicle Safety Standard (FMVSS) number 126, “Electronic Stability Control” and number 135, “Light Vehicle Brake Systems.” The corporation has been working with the National Highway Traffic Safety Administration (NHTSA) to identify and remediate these issues. Safety experts have criticized General Motors for failing to react quickly and properly to this situation.
General Motors has addressed these issues and promised to reprogram the EBCMs free of charge. Dan Flores, a senior manager of GM corporate news and relations, has assured the public that there has yet to be reporting of accidents or injuries related to these system malfunctions. The recall was expected to begin on February 10th, 2020. Owners are able to contact Chevrolet customer service at 800-222-1020 or GMC customer service at 888-988-7267. The recall number for this particular issue is N192268091.
Until repairs occur, General Motors has urged affected customers to refrain from utilizing the Onstar remote start and to not delay for over 5 minutes before starting their vehicle. If the ESC and ABS malfunction lights are on, owners should leave their vehicle parked and withhold from driving long distances.
If you are experiencing issues with your General Motors vehicle, the expert lemon law attorneys at Quill & Arrow LLP can help. Our lemon law attorneys have years of automotive expertise and understand the problems associated with the Chevrolet Silverado, Cadillac CT6, and GMC Sierra vehicles. Please call us today to learn about how the lemon law attorneys at Quill & Arrow can assist you – at no charge: (310) 933-4271.