Ford Transmission Issues cause Ford to “Go Further” into a class action lawsuit
Ford Motor Company, commonly known as Ford, is the oldest American automobile manufacturer. Founded in 1903, Ford has been symbolic of American excellence and dominance in manufacturing. They have constantly reinvented their company, with their newest slogan: “Go Further…” promising consumers a vehicle that will outperform all others.
Unfortunately, not all of their vehicles can “Go Further.” Early this year, owners of the 2017-2020 F-150 filed a Class Action lawsuit due to transmission issues. The truck’s 10-speed automatic transmission system is alleged to randomly cause the vehicles to lunge or hesitate when shifting gears. Drivers have also reported hearing a loud “clanking” noise when they start the engine.
According to the lawsuit, drivers have taken their frustrations to Ford, but reported that dealerships generally have refused to admit any faults with the transmissions.
In 2018, Ford sent a technical service bulletin (TSB) to dealerships to address the extensive customer complaints. TSB 18-2274 states that some of the early engines built before 2018 “may exhibit harsh/ bumpy upshift, downshift and/or engagement concerns.” The company also claims that the transmission problems were a side effect of their “adaptive transmission shift strategy,” which is a system that monitors the transmission to improve shift quality. When the adaptive strategy is reset, the computer begins a re-learning process which can result in “firmer than normal” upshifts and downshifts for a few days.
Despite the company’s assurance that the “adaptive transmission shift strategy” can fix automatic transmission problems, drivers have decided to take their grievances to court. They allege that Ford has done nothing more to address the vehicle’s safety concerns. They claim driving the trucks creates a serious risk of harm or even death to not only F-150 drivers, but to everyone else on the road.
Ford has not yet issued a recall or a statement admitting faults with the automatic transmission F-150 vehicles.
Although the lawsuit was filed in Massachusetts, automatic transmission issues can occur in any place, any time.