If you’re all too familiar with Jeep problems, you’re in the right place. If your Jeep keeps breaking down, and repair after repair doesn’t seem to fix the problem, you may be eligible for the Jeep buyback program. The design of this program is to protect consumers who have purchased a defective vehicle that the dealer cannot properly repair. If your Jeep has been in the shop multiple times for the same issue, you could qualify for a buyback. This means the manufacturer may have to refund your money or offer you a replacement vehicle.
It’s important to know that not every Jeep qualifies. Even if it seemingly has some “serious” issues, there are specific requirements that determine whether your vehicle meets the buyback criteria. In this guide, we break down everything about the Jeep Lemon Law buyback and common defects that qualify your Jeep for compensation.
Understanding the Basics of the Jeep Buy Back Program
The Jeep buyback program is part of California’s Lemon Law, which protects car buyers from defective vehicles. By “defective vehicles,” we mean any vehicle with serious mechanical or safety defects. If the automaker can’t fix the issue after multiple repair attempts, you may be entitled to:
- A full refund of your purchase price, including down payments and loan payments
- A replacement vehicle of similar value
- A cash settlement that allows you to keep the Jeep while receiving compensation for its defects.
To qualify, your Jeep Lemon must have a defect that affects the safety, functionality, or resale value of the vehicle. It must have multiple failed repair attempts for the same issue, or spent at least 30 days in the repair shop due to unresolved defects.
Let’s look at the most common Jeep models that display serious defects, and how to qualify for a buyback.
Common Jeep Models That Qualify for a Buyback
Some Jeep models have a higher rate of defects than others. If you own one of these models and are experiencing persistent problems, you may be eligible for a buyback.
Jeep Cherokee (2014-2022)
The Jeep Cherokee is a popular compact SUV, but many owners report serious reliability issues. Common problems include:
- Transmission Failure: The Cherokee’s 9-speed automatic transmission is infamous for jerking, stalling, and hesitating. This sometimes leads to sudden power loss on the road.
- Electrical Issues: The Cherokee’s infotainment system and dashboard displays often freeze, malfunction, or crash entirely.
- Unintended Acceleration and Braking: Some models suffer from random throttle surges or braking failures, making them a safety hazard.
Jeep Grand Cherokee (2011-2023)
Jeep advertises the Grand Cherokee as a luxury off-road SUV, but for some owners, it’s not a reliable choice for the following reasons:
- Engine stalling and sudden shutdowns: Some Grand Cherokee models have serious engine failures, leading to unexpected shutdowns while driving.
- Faulty electronic gear shifters: Many drivers experience gear shifting delays, transmission jerks, and even rollaway incidents.
- Leaking sunroofs and water damage: A defective sunroof drainage system can cause water to leak into the cabin. If left unfixed, it damages electronics and causes mold buildup.
Jeep Wrangler (2018-2023)
Some Jeep Wrangler models are so troublesome that they can’t even handle a trip to the grocery store without breaking down.
- The “Death Wobble”: This is a terrifying issue where the Jeep shakes violently at high speeds or after hitting a bump. It can make the Wrangler nearly impossible to control.
- Excessive oil consumption: Many owners report high oil consumption, leading to frequent engine damage or failure.
- Faulty Electrical System: Problems with the battery, alternator, and wiring can cause the Wrangler to lose power randomly.
Jeep Compass (2017-2023)
The Jeep Compass is a compact SUV with big problems, including:
- Power Issues: Some Compass models shut off completely while driving, leading to dangerous situations on the road
- Sluggish Transmission: Many owners report slow or jerky acceleration, especially when shifting gears
- Start-Stop Can’t Start Again: The Compass’s engine start-stop feature often malfunctions, leaving drivers stranded at a red light
How to Start the Jeep Buyback Process
If your Jeep is experiencing persistent, unfixable issues, follow these steps to start your buyback claim.
- The first step in initiating a Jeep Lemon Law claim is to gather all your repair records. This includes collecting repair invoices, work orders, and service records that document the issues with your vehicle. Keep track of how many times Jeep has attempted repairs, and note how many days your Jeep has been in the shop. Having this information is crucial in proving your claim.
- Next, send a formal notice to Jeep requesting a buyback under California Lemon Law. You should send this letter via certified mail and include your Jeep’s VIN, repair history, and a detailed defect description. Clearly state that you are seeking a buyback due to the ongoing issues with your vehicle.
- Be prepared for pushback, as Jeep may delay or try to deny your claim. They may argue that the issue isn’t severe enough or has already been resolved. If Jeep refuses to cooperate, your next step should be to consult a Lemon Law attorney, like Quill & Arrow LLP. Experienced attorneys can navigate the legal process and negotiate with the manufacturer on your behalf. This allows them to get you the compensation you deserve. One silver lining is in California, Jeep often covers your legal fees if you win your case.
How Much Money Can You Get From the Buyback?
When you file for a buyback under the Jeep Wrangler Lemon Law, the amount you receive depends on several factors. These include the original purchase price, taxes, additional expenses and any mileage deductions. Below is a breakdown of how to calculate the buyback amount:
- Full Vehicle Refund: Jeep has to reimburse you for your vehicle’s full purchase price. This includes the original amount you paid for the Jeep, taxes, registration fees, and any dealer-installed add-ons. If you financed your Jeep, they may include any finance charges you incurred in the refund.
- Mileage Deduction: Most buybacks include a mileage offset. This deduction accounts for how much you drove the vehicle before the first repair attempt.
- Extra Reimbursements: You may also get a refund for repair, towing, and rental car expenses. If you hire an attorney for your Jeep Lemon Law case, the carmaker will pay the legal fees.
- Loan or Lease Considerations: If you financed your Jeep, the buyback amount first goes toward paying off your loan. After that, any remaining funds are refunded to you. For leased vehicles, Jeep reimburses payments made and cancels any remaining lease obligations.
The final amount varies based on your case and negotiations with Jeep.
What This Means for You
If your Jeep spends more time at the dealership than on the road, you deserve better. You don’t need a vehicle plagued with persistent safety, engine, or transmission issues. If you’re ready to get out of your lemon and into something more reliable, it’s time to turn to the Jeep buyback program.
The first step is to know which common issues qualify you for the 2018 Jeep Compass Lemon Law. After that, you need to contact a reputable lemon law firm like Quill & Arrow LLP to help you secure the justice you deserve. Stop dealing with car troubles and take the time to explore your buyback options today!
Media Contact:
Carlo V. DeFalco
Carlo@ecustomsolutions.com
eCustom Solutions