Ending Your General Motors Lemon Nightmare

With household names like Chevrolet, GMC, Cadillac, and Buick, General Motors has long been a symbol of American engineering. But behind the marketing is a growing list of driver complaints—everything from faulty transmissions and electrical failures to stalling engines and sensor malfunctions.

If you've taken your GM vehicle in for repairs multiple times and it's still not fixed, you can be eligible for compensation. Our General Motors Lemon Law lawyer team at Quill & Arrow is here to help you handle the process and get the outcome you deserve.

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Why Choose Quill & Arrow, LLP?

There are many reasons to trust our Lemon Law firm, such as:

  • One of California's largest Lemon Law firms
  • Every case litigated for maximum compensation—no early settlements
  • Zero out-of-pocket fees—our payment comes from the manufacturer
  • Over $150M recovered for consumers statewide
  • Recognized by Super Lawyers, Top 40 Under 40, Avvo, and Justia
  • Real-time case tracking with our client technology platform

Real Results from Real Legal Action

When you hire us, you can trust that we will pursue the outcome you deserve. Some recent successes include:

  • $375,000 Settlement: Resolved recurring engine problems.
  • $320,000 Settlement: Secured for severe transmission and engine issues.
  • $250,000 Settlement: Obtained for persistent electrical malfunctions.
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Common GM Vehicle Defects We Handle

Our Lemon Law cases involve many types of GM defects, including the following.

Transmission Problems

Common GM issues include slipping, rough shifting, or jerking. These may qualify under California's Lemon Law if unrepaired after multiple service visits.

Electrical Issues

Defective sensors or faulty infotainment systems can impact GM vehicle safety and functionality.

Engine Defects

Overheating, excessive oil consumption, and spontaneous shutoff are serious concerns in GM vehicles.

Steering & Suspension Issues

Defects here can compromise vehicle control and safety in various GM models.

Steering & Suspension Issues

Defects here can compromise vehicle control and safety in various GM models.

No Out-of-Pocket Fees Free Case Evaluation 24/7

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Client Reviews Read Real Client Testimonials

“Beth is amazing! Informative and detailed sweet and for sure will fight to get you the highest settlement as she did with my case!!! Chris as well, he is super amazing very kind an...”

Beth is amazing! Informative and detailed sweet and for sure will fight to get you the highest settlement as she did with my case!!! Chris as well, he is super amazing very kind and super sweet and works hard and awesome at what he does! The several times I have visited the firm they are super friendly and welcoming! I must say I will miss the bond Beth, Chris and I created.

This firm has great people and will for sure go the extra mile and will not give up on your case and will fight to the end!

–Yesi High

“I was having ongoing issues with my Ford and wasn’t getting any response from the company when trying to handle it on my own. I reached out to Quill & Arrow Law Firm, and...”

I was having ongoing issues with my Ford and wasn’t getting any response from the company when trying to handle it on my own. I reached out to Quill & Arrow Law Firm, and I’m so glad I did. Courtney assisted me from beginning to end and was truly wonderful throughout the entire process. She was consistent with follow-ups, stayed in contact, and answered all of my questions and concerns with patience and professionalism. Thanks to her support, I was able to receive a small settlement. I genuinely appreciate her outstanding customer service.

–Lisa Bulich

“I had heard about the California Lemon Law over the years, but I never gave it much thought. Honestly, I assumed it was probably some sort of scam.Then, in 2020, I purchased a bran...”

I had heard about the California Lemon Law over the years, but I never gave it much thought. Honestly, I assumed it was probably some sort of scam.
Then, in 2020, I purchased a brand-new hybrid vehicle. I was excited, it was supposed to save me money and get me where I needed to go. But just two months after I drove it off the lot, it was already in the shop. It would get “fixed,” only to be back in the shop a few months later for the same exact issue. This cycle continued for years. I use my car for extreme commuting, and I was quickly reaching my warranty limit. I was running out of time, patience, and options.
That’s when I contacted Quill and Arrow and submitted the documents they requested to see if I had a case. And I did.
Let me be clear: patience is key. Updates come every couple of months, not weekly, but they do come. There’s a lot of back-and-forth between the attorneys and the car manufacturer, but eventually, a settlement is reached.
I’m sharing this now because I just received my settlement on Tuesday.
I was reimbursed nearly every penny I had put into the car, and then some. The remaining loan balance was paid off, the attorneys took their portion, and I was still left with a solid chunk of money. The process of surrendering my vehicle was painless: a third-party inspector met me at the dealership, took photos, checked for damage, collected a few signatures, and I was done in 20 minutes.
Quill and Arrow were professional, understanding of my frustration, and incredibly supportive in helping me understand every step and document along the way. They made sure I knew what to expect, and they delivered.
If you’re in the market for a Lemon Law attorney, Quill and Arrow is who I would recommend to anyone and everyone. They’re the real deal. You will get a check. This isn’t just social media hype, this is legit.
Just remember: be patient. They have a lot of clients, but they haven’t forgotten about you. They will get back to you, it might not be the same day, but they will follow through.
Good luck!
Thanks again @Quill and Arrow!

–Basilia C.

“I just want to take a moment to share my incredible experience with Quill and Arrow. From the beginning, they were extremely professional and supportive throughout the entire proce...”

I just want to take a moment to share my incredible experience with Quill and Arrow. From the beginning, they were extremely professional and supportive throughout the entire process. They really went above and beyond to help me, and thanks to their efforts, I was able to secure a great sum of money. Reynaldo Santos is great!!!!

I do want to point out that if cases take a little longer than expected, it’s not their fault—manufacturers often take their time. But, even with those delays, Quill and Arrow remained diligent and kept me informed every step of the way.

Just last Wednesday, I received my first check, and tomorrow, I’m going to surrender my second car.  I’m beyond grateful for their help, and I truly believe they are the best in the business. If you're looking for reliable, professional service, I highly recommend them.

–Antonio Fernandez

“I am very satisfied with my attorney. Company do everything possible to get my car back to manufacture. Great communication and explanation on each step we are going through. Timin...”

I am very satisfied with my attorney. Company do everything possible to get my car back to manufacture. Great communication and explanation on each step we are going through. Timing as promised. I am personally satisfied with Quill & Arrow LLP.
Definitely recommend. They are very professional.

–Vladyslav Horbachenko

“I’ve read a lot of negative reviews of what sound to be miserable people with false expectations, however I’m leaving a review because I am extremely satisfied with the...”

I’ve read a lot of negative reviews of what sound to be miserable people with false expectations, however I’m leaving a review because I am extremely satisfied with the lemon law case that Quill and Arrow represented me for. From the very beginning, they have been very easy to work with and have been in constant communication with me every step of the way. I don’t think people understand how long the process takes, but they told me up front it can take 18mo.  And for me it did take about 18 months. They are literally gathering documents and building a solid case to go after the manufacturer which takes time. They let me know every time the case was progressing so I was always in the know. They won my case against Jaguar Land Rover without even having to take them to trial because their case was so solid and got me back every cent I put into the car plus more! Just that alone saves a lot of time to be able to come to an agreement Without dragging out a long trial so I was very satisfied with that. All the multiple different staff members that I’ve talked to in different departments along the way have been very friendly and informative and always have left me with a good point of contact to reach out for any questions. I hope I never need a lemon law attorney again, but I would recommend them to family or friends or use them again if needed!

–Andrew Ciriello

“We had a Lemon law case and The Quill & Arrow team were awesome. The team is very responsive and completely took care of everything. They keep me up to date on the case.  ...”

We had a Lemon law case and The Quill & Arrow team were awesome. The team is very responsive and completely took care of everything. They keep me up to date on the case.  They called to let me know what the next steps they are were going to take.  I would definitely reach out to them again.

–Jenny Yang

“My experience with Quill and Arrow has been a pleasure mainly due to Reynaldo Santos. Simply put. Reynaldo CARES! You can tell he cares when he takes care of your every need. He li...”

My experience with Quill and Arrow has been a pleasure mainly due to Reynaldo Santos.

Simply put. Reynaldo CARES! You can tell he cares when he takes care of your every need. He listens attentively and answers very professionally and thoroughly. I was lost when I initially reached out to Quill and Arrow and they have been very accommodating in explaining the process and helping me every step of the way. I feel confident when in the hands of Reynaldo and Quill and Arrow.

–Orlando Arellano-Flores

“I was experiencing issue after issue with my vehicle. Feeling frustrated and helpless thinking I was going to have to be stuck with a faulty vehicle. Then I called Quill and Arrow....”

I was experiencing issue after issue with my vehicle. Feeling frustrated and helpless thinking I was going to have to be stuck with a faulty vehicle. Then I called Quill and Arrow. They took on my case against the vehicle manufacturer and did a phenomenal job representing me and won my case! I am forever grateful and beyond pleased with their excellence and supportive team. Thank you Quill and Arrow!!

–Angela Battle-Brown

“I'm extremely satisfied with the services provided by Quill & Arrow LLP. As my lemon law attorney, they were knowledgeable, professional, and dedicated to my case. Their expert...”

I'm extremely satisfied with the services provided by Quill & Arrow LLP. As my lemon law attorney, they were knowledgeable, professional, and dedicated to my case. Their expertise and persistence helped me achieve a successful outcome. I highly recommend Quill & Arrow LLP to anyone dealing with lemon law issues.

–Fernando Dominguez

“Absolutely the best law firm!! Highly recommended!!! Staff is wonderfulI had a lemon tesla x whom I had previously hired TWO different attorneys for and both times they ended up dr...”

Absolutely the best law firm!! Highly recommended!!! Staff is wonderful
I had a lemon tesla x whom I had previously hired TWO different attorneys for and both times they ended up dropping my case. So needless to say, I was pretty defeated and I accepted my loss. A few months later, I received a mailer from Quill & Arrow I did a quick search on them and figured I wouldn't lose anything by calling. I was a bit confused/hesitant as to why they wanted my case after the previous attorney's were unsuccessful but man am I glad I gave them a shot! Saying they exceeded my expectations, is a HUGE understatement, I received my settlement check yesterday. Thank you to all the attorneys who assisted on my case.

–Andre Gh

“This firm represented me to help me declare my 2022 Tesla a lemon. They originally told me it would take 12-18 month for the entire process and they delivered faster just under one...”

This firm represented me to help me declare my 2022 Tesla a lemon. They originally told me it would take 12-18 month for the entire process and they delivered faster just under one year. They kept me up to date during the entire process. I was told my hearing was on March 6th and a week later I signed the settlement agreement, I surrendered my vehicle on April 9th and today I received my settlement check from their office. I am extremely happy with their performance and would recommend them. Do not panic during the period of silence from when they take you case as it will take time to process and they will come thru for you.

–Amir Nader

“Thank you Kevin and your amazing team for helping me and my family stay safe by getting rid of the faulty car we were sold.”

–Kevin C.

“When no one wanted to take my case. They took my case and and fought for it. My experience with Quill & Arrow is 5 [stars] and would recommend.”

–Adriana S.

“Fantastic attorneys! Did a great job on my case! My car was a lemon and they helped me get my money back and then some.”

–Andrea P.

“They are very professional, they help you out in any problem with your car. I totally recommend them.”

–Diana M.

“Quill & Arrow is an excellent law firm, and was extremely helpful in solving our lemon law case. Quill & Arrow’s team is kind, smart, and persistent, and we’re ...”

Quill & Arrow is an excellent law firm, and was extremely helpful in solving our lemon law case. Quill & Arrow’s team is kind, smart, and persistent, and we’re so glad we went with them! I was involved in a car accident and Attorney Jonathan Shirian was recommended to me by a fellow friend.

–Burke D.

“From my initial contact to the final settlement the process was smooth and easy. They maintained contact throughout my case and got me a settlement which was more than fair. Thank ...”

From my initial contact to the final settlement the process was smooth and easy. They maintained contact throughout my case and got me a settlement which was more than fair. Thank you Q & A for all your help.

–Shane R.

“I had lemon law car and this firm/attorney was very helpful and helped me win my case! Absolutely recommend them to anyone. They handle your case very diligently.”

–Azka F.

GM Vehicles That May Qualify

We've represented owners of nearly every GM model, including:

Buick

  • Buick Enclave (Mid-size Luxury SUV)
  • Buick Envision (Compact Crossover)
  • Buick Lacrosse (Sedan)
  • Buick Regal (Sportback)

Cadillac

  • Cadillac XT4 (Crossover)
  • Cadillac XT5 (Crossover)
  • Cadillac XT6 (Crossover)
  • Cadillac Escalade (SUV)
  • Cadillac CT5 (Sedan)
  • Cadillac CT6 (Coupe)
  • Cadillac CT6-V (Coupe)
  • Cadillac CTS (Sedan)
  • Cadillac-STS-V (Sedan)
  • Cadillac XTS (Sedan)

Chevrolet

  • Chevrolet Spark (Compact Sedan)
  • Chevrolet Corvette (Luxury Sports Coupe / Convertible)
  • Chevrolet Camaro (Mid-size Coupe / Convertible)
  • Chevrolet Cruze (Sedan / Hatchback)
  • Chevrolet Malibu (Mid-size Sedan)
  • Chevrolet Impala (Sedan)
  • Chevrolet Tahoe (SUV)
  • Chevrolet Suburban (SUV)
  • Chevrolet Traverse (Crossover)
  • Chevrolet Silverado (Pickup)
  • Chevrolet Volt (Compact Hatchback)

GMC

  • GMC Acadia (Crossover)
  • GMC Canyon (Pickup)
  • GMC Savana (Full-size Van)
  • GMC Sierra (Pickup)
  • GMC Terrain (Crossover)
  • GMC Yukon (SUV)
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Quill & Arrow Strategic Approach to Justice

Our strategy involves several key steps, and you can expect the following when you engage our firm.

Free, No-Obligation Consultation

We'll discuss your GM vehicle's issues and evaluate your potential lemon law claim, serving clients across California.

Investigation & Documentation

Our team meticulously gathers repair orders and initiates aggressive litigation with GM.

Litigation & Negotiation

We relentlessly negotiate with General Motors for a buyback or maximum cash settlement, taking your case to court if necessary.

No Fees Unless We Win

You only pay if we successfully resolve your case, with our fees typically covered by the manufacturer.

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"We're only paid when we win a case, and the fee is being paid from the manufacturer rather than from the client."

Quill & Arrow

The Quill & Arrow Difference

If GM can't or won't fix your vehicle, you shouldn't be stuck with the consequences. Whether your SUV won't stop shaking or your car keeps stalling on the highway, Jonathan Shirian and Kevin Jacobson, founders of Quill & Arrow, and their team are ready to fight back.

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GM's Defects? Your Fight Starts Here

Your wait for justice ends here. Our General Motors Lemon Law lawyers are poised to aggressively review your claim and relentlessly fight for the maximum compensation you deserve. Don't settle for less – discover how Quill & Arrow, LLP can force GM to answer for its defects, all at no cost to you.

Call (310) 933-4271 or contact us online to speak with our team. Our offices are in Los Angeles, San Francisco, and Sacramento, serving all of California.

Free Case Evaluation Find Out if You Have a Lemon Today

Our team will ask you simple questions to determine if we can help you receive a cash settlement or refund for your vehicle.

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